Privacy Policy

How is personal information collected?

We use various methods to collect your personal information:

Direct: Via communication forms or by establishing correspondence with you by email, postal mail, telephone, chat or any other means of communication.
Indirect: Via providers in accordance with their respective privacy policies: Google, Facebook or even resources in background checks (for employment).
System Automation and Technology: Data is collected automatically during your browsing (your equipment used, browsing actions and habits). Information is collected via cookies, Pixel (Meta) and server logs.

Suppliers and partners

Several remarketing tracking cookies are used: Google and its respective affiliated partners. These service providers place cookies on web browsers in order to serve ads based on your past visits to our website. This allows us to make special offers and continue to market our services.

The security of your information

The security of our customers' information is paramount. Several measures have been put in place, including:

Inventory of personal information held by the company
Designation of an internal contact person
Clear and up-to-date privacy policy on the website
Privacy Incident Log
Enabling automation features (update and analysis) of applications
SSL protocol
Access management - authorized person
Access management - data subject
Network Monitoring Software
Computer backup

However, it is essential to keep in mind that no data transmission over the Internet can be considered completely secure. LanceBiz cannot declare or guarantee that your personal information will not be subject to possible loss. In this context, LanceBiz and its management assume no responsibility for the personal information you choose to transmit to us, nor for its use or misuse, whether by you or by third parties.

Obtaining your consent

At LanceBiz, we are committed to obtaining your consent before collecting, using or sharing your information.

Be transparent

We clearly inform you about the different types of cookies used and how we may use them.

You are in control

You have control over what information you share with us and can change it as needed.

Commitment to Privacy

LanceBiz has created this Privacy Policy to demonstrate our commitment to your right to privacy. The following policy describes our practices regarding the collection of your personal information and its use within this website and in general.

Use of personal information

The term "Personal Information" refers to all information, including sensitive data, that relates to an identified or identifiable individual, whether originating from LanceBiz, received or inferred, and whether recorded in any form. All information, publicly available, remains personal information. However, it is important to note that information that has been altered or made anonymous in such a way that it can no longer be used to directly or indirectly identify an individual is not included in this definition (this is called "anonymous personal information").

What information does LanceBiz collect?

With your consent, we may collect, use, store and transfer the following kinds of personal information:

Aggregated data
Contact details
Identity information
Business and communications information
Safety sequences
Technical information

You always have control over the choice and amount of information provided. Some information may be necessary for us to provide you with support or service. Your data is important to our team, and we will never sell, trade, or distribute our subscribers' names, email addresses, or contact information unless required by law.

What we may do with the information we collect

Service Communication: Allow us to communicate with you regarding purchased or future services, including:
- Billing address
- Phone number
- Email address
- Any other information deemed essential to provide the services you purchase
- Please note that we do not directly collect any financial data, as this is entered directly into a third-party payment application (Interac e-transfer or by institution). No web purchases.
Marketing and Advertising Initiatives: To support our marketing and advertising initiatives. When you choose to provide us with access to your information to receive information about our services or otherwise, we may collect personal information such as your first name, last name, email address, postal address, and information about your interests.
Customer Service: When you submit a comment or ask a question via email or social media chat, we may collect personal information such as your name, postal or email address, and a telephone number. This is essential to enable us to respond to your comment or question. We may also collect various information that you choose to provide to us, in order to facilitate our response to your inquiry.
Website Improvement: We may collect information about you and your use of our Website through technical methods such as cookies, web page counters and other analysis tools. This data may include your IP address, login information, browser type and version, time zone setting and location, and browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website. We use this information to operate and improve our Website and its content, ensure its proper functioning and security, develop our business, and guide our social and advertising strategy. We may create statistical data (for example, the most visited page of the Website), which is not personal data.
Recruitment: When applying for a job, you may provide us with certain personal information about yourself (CV, cover letter or other). We use this information to process and respond to your job application only.